The EyeVec eye-tracker comes with free technical support (within reason). If you have a technical or programming question and the answer is not found in the documentation section, do not hestitate to contact us: support@eyevec.com. We’re happy to help with detailed advice where possible.
SDK programming assistance
When incorporating the EyeVec eye-tracker into your application, studying the examples provided with the SDK will in most cases tell you how to do what. If however you do need some extra guidance, let us know. Please explain what you’re trying to accomplish and what problems you run into.
Help implementing experiments in Zep
The Zep Experiment Control Application has support for the EyeVec eye-tracker (requires Zep 2.7 or later). This means you can use any of the eye-tracking experiment templates from the Zep wiki as a starting point for your experiment. If the paradigm to be implemented is not covered by the standard templates and you’re not sure how to implement it in Zep just ask us for advice.
Special requests
Upon request we can add client specific features or modifications to the EyeVec software. In general this will be a paid service.